Traditional internet speed tests are a snapshot in time. They show you how your internet is performing right now, but what about an hour from now? Or during peak usage? And what happened earlier this morning when you were on that important call and your client couldn't understand you?
That’s the problem with periodic testing. It’s reactive, not proactive.
A continuous monitoring tool like VoIP Spear changes the game by giving you a complete, real-world picture of your network performance. You can view historical performance in addition to the current state of the network. In addition, VoIP Spear will automatically send an alert if your network quality drops below a threshold you define.
VoIP Spear operates by continually running tests between servers -- either hosted by us on on your own network -- and your endpoints. These lightweight tests are a non-intrusive but powerful method for monitoring that captures the following data:
From these characteristics, we calculate MOS (Mean Opinion Score), an industry standard score which rates your network quality between 1 (bad) and 5 (good).
We then present this data to you in clear, visual dashboards so you can understand your network quality at a glance.
VoIP Spear can be a real help to you, particularly if you're a service provider.
VoIP Spear’s alerts will help your IT team respond before users even notice a problem. No more “the call dropped again” surprises.
Historical performance data helps hold your ISP accountable and make informed decisions about routers, firewalls, and QoS rules.
VoIP Spear gives you visibility into each location’s network quality regardless of whether they are working from home, on-site, or globally distributed. VoIP Spear will even work as they travel with their laptop from home to office to airport and anywhere else.
With the recent release of VoIP Spear Watchtower , you can now monitor all of your endpoints on a single screen. Combine that with our Sentry software and you have a powerful toolkit for keeping on top of network issues.
Internet quality isn’t just a technical metric ... it’s a user experience metric. Every dropped call, every moment of garbled audio or video chips away at customer satisfaction and harms productivity. Continuous monitoring with VoIP Spear helps ensure those moments don’t happen.
Are you ready to take network performance seriously?
